--- title: Investigator Support Services description: Investigator Support Services (ISS) provides clinical trial support tailored to the specific needs of our life sciences clients and research site partners. --- [![](https://iss.globallifesciencesalliance.com/hs-fs/hubfs/logo%20(1).jpg?width=400&height=115&name=logo%20(1).jpg)](http://globallifesciencesalliance.com?hsLang=en-us) Open main menu Close main menu - [Join Us at a GLSA Event](https://www.linkedin.com/uas/login?session_redirect=%2Fcompany%2F2281282%2F) # The Clinical Trial Matchmaker # Investigator Support Services Investigator Support Services (ISS) is the premier source in providing highly qualified and motivated site referrals to our life science partners at no cost. With over 30 years of experience, we have built one of the strongest networks of research sites in the US and Canada, covering virtually all therapeutic areas with 700+ PIs. Our expertise lies in our ability to appraise sites to quality benchmarks and match your study with the specific qualities of our select sites. #### Schedule a meeting to see how Investigator Support Services can help you! ![Chris Matheus](https://iss.globallifesciencesalliance.com/hubfs/2-Sep-12-2023-11-46-07-3055-AM.png "Chris Matheus") [![Meet with Chris](https://no-cache.hubspot.com/cta/default/8256558/fd13717d-ab56-4f21-bd35-7bcd9fc00546.png)](https://cta-redirect.hubspot.com/cta/redirect/8256558/fd13717d-ab56-4f21-bd35-7bcd9fc00546) ![Denise Mcnerney](https://iss.globallifesciencesalliance.com/hubfs/1-Sep-12-2023-11-46-07-3222-AM.png "Denise Mcnerney") [![Meet with Denise](https://no-cache.hubspot.com/cta/default/8256558/5d2e944f-d317-4fc5-8b2e-93de749bc1b3.png)](https://cta-redirect.hubspot.com/cta/redirect/8256558/5d2e944f-d317-4fc5-8b2e-93de749bc1b3) ## ![Landing-InvestigatorSupportServices-IconClipboard](https://iss.globallifesciencesalliance.com/hs-fs/hubfs/Landing-InvestigatorSupportServices-IconClipboard.png?width=200&height=200&name=Landing-InvestigatorSupportServices-IconClipboard.png)Pharma / CRO Services Streamline your site selection with performance-driven, protocol-matched site recommendations. Their fully vetted sites offer experienced investigators and staff in all practice settings, including group practices, hospitals, dedicated research sites, and phase one centers. Leverage their site intelligence to find quality sites for your phase I-IV clinical trials.   #### Research Network ISS provides access to phase I-IV sites employing experienced research personnel and support staff. Their multinational network offers: - 250 sites in North America, experienced in all therapeutic areas - 20 Phase I Units with average 35 prior trials conducted   #### Qualifications and Expertise Their sites offer a diverse range of capabilities and experience in investigational drug and medical device trials. ICH/GCP-trained investigators offer board certification in virtually every medical specialty, averaging 86 trials conducted and 14 years in research. Trials are further supported with an average of three coordinators per site, many with ACRP certifications and nursing degrees.   #### Benefits of Working with ISS To reduce the time and costs associated with site selection, ISS supports sponsors and CROs with: - Access to 1600 investigators in the US and Canada - Data-driven pre-qualification to identify sites matching study needs - Trained and experienced full-time staff - Rapid site submissions to avoid costly delays in start-up - No obligation, as the sponsor/CRO makes the final selection decision - No fee to work with ISS for your site selection needs. ![Flexible model mirroring ](https://iss.globallifesciencesalliance.com/hs-fs/hubfs/2-Sep-17-2023-12-44-18-4181-PM.png?width=200&height=200&name=2-Sep-17-2023-12-44-18-4181-PM.png "Flexible model mirroring ") ## Site Services Investigator Support Services helps research sites secure additional drug and device studies in all therapeutic areas and phases of clinical research. Sites benefit from the long-term relationships we established with key site selection personnel in our 30 years in the industry. Your staff can devote more time to research as we identify new clinical trials matched to your interests. ![Experienced engagement team in Pharmaceuticals ](https://iss.globallifesciencesalliance.com/hs-fs/hubfs/5-2.png?width=200&height=200&name=5-2.png "Experienced engagement team in Pharmaceuticals ") ## Contact Center Services Staying engaged with your subjects 24/7 is crucial for your clinical trial’s success. Investigator Support Services provides access to global healthcare contact center services to manage professional communications anywhere and anytime. Whether your mission is clinical trial recruitment and retention, adverse event reporting, Patient Reported Outcomes, or pharmacovigilance, their customized programs provide effective and reliable patient communications. ![Precise target audience ](https://iss.globallifesciencesalliance.com/hs-fs/hubfs/1-Sep-17-2023-12-44-18-4152-PM.png?width=200&height=200&name=1-Sep-17-2023-12-44-18-4152-PM.png "Precise target audience ") ## Precise site targeting and proven qualification methodology ![Contracts and partnerships in Pharmaceuticals ](https://iss.globallifesciencesalliance.com/hs-fs/hubfs/3-4.png?width=200&height=200&name=3-4.png "Contracts and partnerships in Pharmaceuticals ") ## Direct-to-site partnerships and contracts ![No fee to Pharma/CRO Services](https://iss.globallifesciencesalliance.com/hs-fs/hubfs/4-Sep-17-2023-12-44-18-4270-PM.png?width=200&height=200&name=4-Sep-17-2023-12-44-18-4270-PM.png "No fee to Pharma/CRO Services") ## No fee to sponsors or CROs ![GLSA\_logo](https://iss.globallifesciencesalliance.com/hs-fs/hubfs/GLSA/GLSA_logo.png?width=570&height=100&name=GLSA_logo.png "GLSA_logo") ## About Global Life Sciences Alliance (GLSA) GLSA’s Global Network of solutions providers incorporates a variety of CROs and specialty vendors to support the specific needs of your clinical trial. Our network includes full-service CROs, biometrics, site selection, patient recruitment and retention, clinical supply chain management, and more. GLSA pre-qualifies all members of our network so you can be comfortable working with quality service providers. We connect Sponsors with the CRO that has **the right experience, culture, and capabilities to execute their research protocol.** We leverage our extensive experience and harness our key relationships to work for CROs. We can fill any gaps you need to support your client’s trials. GLSA takes the guesswork out of vendor selection with our industry experts and experience. ###### What are your challenges? [Contact GLSA](https://globallifesciencesalliance.com/?hsLang=en-us) to learn more about how we can help you accelerate your speed to market. #### Global CRO Network & Global Distribution - [International Network of CRO's](https://agapartner.globallifesciencesalliance.com) - [CRO offering Full Service or a la Carte Solutions](https://brightpharma.globallifesciencesalliance.com) - [Your CRO for Latin America & Beyond](https://farmacon.globallifesciencesalliance.com/en-us/farmacon-landing-page) - [Largest CRO in the Philippines](https://pivot.globallifesciencesalliance.com/pivot-clinical-drug-trials-and-research) - [South African CRO](https://farmovs.globallifesciencesalliance.com/bioanalytic-research) - [Temp Controlled Storage & Logistics](https://frontierscientificsolutions.globallifesciencesalliance.com/en-us/frontier-scientific-solutions-landing-page) #### Patient Recruitment, Engagement, & Clinical Call Centers - [Patient Recruitment with Care Coordinators](https://ienroll.globallifesciencesalliance.com/en-us/care-coordinators) - Patient Recruitment Through Advocacy Groups - [Traumatic Brain Injury Patient Portal](https://powerofpatients.globallifesciencesalliance.com/en-us/power-of-patients) - [Clinical Recruitment Call Center](https://anomalysquared.globallifesciencesalliance.com/sophisticated-call-center) #### Technology Solutions, Biostatistics, Data Management, & Genomics Labs - [Biometrics CRO](https://inference.globallifesciencesalliance.com) - [Biostatical and Clinical Trial Design Services](https://biostudysolutions.globallifesciencesalliance.com/) - [Collaboration Tools to Buyers and Sellers of Clinical Trial Services.](https://lsmarketplace.globallifesciencesalliance.com/e-sourcing-tool-life-sciences-old) - [Application and Software Interoperability](https://adaptiveclinical.globallifesciencesalliance.com/en-us/adaptive-clinical-landing-page) - [Custom Life Sciences Software Solutions](https://transcendtechnology.globallifesciencesalliance.com/cloud-analytics-cyber-security) - [Genomics Lab](https://mendelics.globallifesciencesalliance.com) #### Site & Patient Solutions - [Remote Patient Monitoring Solutions](https://verustat.globallifesciencesalliance.com) - [Streamlined Site Selection](https://iss.globallifesciencesalliance.com/en-us/investigator-support-services) - [Data Based Optimization for Clinical Trial Enrollments](https://sievehealth.globallifesciencesalliance.com/sieve-health-clinical-trial) - [Largest Network of Independent Clinical Research Monitors](https://monitorforhire.globallifesciencesalliance.com) - [Medical Consulting for Product Development and Medical Affairs](https://medsurgpi.globallifesciencesalliance.com/en-us/medsurgpi-landing-page-old) [Follow us on LinkedIn](https://www.linkedin.com/company/global-life-sciences-alliance) [Follow us on Twitter](https://twitter.com/GLSAseven)